Note: This section explains how to change an applicant's email for login purposes only. Please do not change an applicant's email if you are switching from one user to another. If you need to transfer ownership of an application from the original applicant to an applicant who wished to take over the application, please use the transfer ownership process.
This process is also permissions based. Team leaders have the ability to change the email. But for team members, this is turned off by default. If you are a team member and you need to have this permission enabled, please contact your team leader.
How to change an applicants login email
To change an applicant's email for login purposes, go to Teams and select the Users tab. Search for the user, and under Manage Account, you will find all the applicant's details, including their email address.
To edit the email address, click on the Edit box, make your changes, and then click the save button.
If any other user details need to be changed, they can also be changed here, i.e. first name, last name. This is particularly helpful if an applicant has made a mistake in entering their details in their user profile when they are creating their account.
Please note that this email will now be the applicant's login for their account. This does not affect their password, but if they wish to reset their password, then they can use the reset password function under this sign-in page.