Eric Flavin
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Recent activity by Eric Flavin-
Downloading application - Error Warning
Occasionally a download error can be displayed when exporting an application. What does this mean?Cause The applicant has uploaded multiple documents causing the system to time out when aggregatin...
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Document won't upload
Scenario 1- Supported File types not enabled If you're having issues uploading a document to your submit.com application, then the first thing you should check is to make sure that you are uploadi...
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1.19 Importing Forms from one Client to another
If you possess a secondary domain or a sister organisation that operates a domain within submit.com, we can facilitate the importation of a form they have created, which you require, from one of y...
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1.18 Display in Preview: Application Tiles
If you need information from the form to be visible in the application tiles at a glance, you can enable this in the question settings for each question. This allows you to view specific informatio...
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5.02 - Viewing messages in Applications
Outside of the mailbox section, you also have the ability to access the applicant messages within each application. To do so, all you have to do is go to the form that your applicant is on, find y...
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How to access the next phase of your application
Once you receive an invitation to the next phase of your form, a system message will be sent to you. This message will include a link to continue your application. Clicking on this link will take y...
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3.05 How to add attachments to an application
On occasion, you may need to add documentation to an applicant's application form post submission. To facilitate this, we have an attachments tab within each completed application. Any attached doc...
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3.04 How to Invite an applicant to the next phase
Note: Inviting applicants to the next phase is permission-based. So if you do not see any of the below on your screen, please reach out to your Team Leader to have them enable that within your acco...
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How to change an applicants login email
Note: This section explains how to change an applicant's email for login purposes only. Please do not change an applicant's email if you are switching from one user to another. If you need to trans...
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4.05 Changing the Order of your forms on the public page and internal page
By default, public forms are listed on the public page from oldest to newest. This is the same on your internal forms page as both of these lists are linked globally within the domain. However, if...