Cause
If you are downloading an application form by using the Export PDF or Download Full Zip functions and it takes a long time to download, showing a blank page, there may be an issue with your form setup that is interfering with the data aggregation in the applicant's application.
Fix
The issue is often related to your tables and any formulas you’ve created within them. In the first screenshot below, you can see a simple table that totals cells B1, B2, and B3.
However, after editing the table and deciding that we did not need earnings from client 3, we have just deleted that row, moving the formula up one row without recalculating the formula. So now the formula actually references itself and this can create a feedback loop where the formula cannot complete because it is counting itself within its calculations.
This can also be seen when reviewing the application, as the formula can not total due to this error in calculation.
The applicant will also see it on their side when filling out the form, as when they enter their details, the total cell does not calculate the total.
To resolve this issue, review the tables. If any formulas reference themselves, you will need to redo those formulas. This will ensure they work correctly and do not create a feedback loop when printing the application form.